Findexr Support Center

Need help or have questions about Findexr? We're here to assist.

Frequently Asked Questions (FAQ)

Findexr uses trained computer vision models tailored to marine species in the UK, Channel Islands, and surrounding waters. Simply take a photo in the app or upload one from your camera roll to get species matches.

Yes! You can log your catch details, GPS coordinates, and photos while offline. The app saves records locally and syncs them with your cloud account once your device regains internet connection.

Findexr is available now on Google Play (Android) and coming soon to the Apple App Store (iOS).

Account & Data Deletion Request

App Store Compliance Notice: In accordance with Apple App Store Guideline 5.1.1(v) and Google Play Data Safety policies, users have full right to delete their Findexr account and associated personal data.

If you wish to permanently delete your Findexr account and remove all logged catches, photos, and personal information from our servers, you may submit a request using the form below or email us directly at support@findexr.co.uk.

Direct Contact

For urgent support inquiries or partner requests: